ISO 9001 QUALITY MANAGEMENT

What is ISO 9001?

ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction. A quality management system is a way of defining how an organization can meet the requirements of its customers and other stakeholders affected by its work.

Who is ISO 9001 for?

ISO 9001 is suitable for organizations of all types, sizes, and sectors. Smaller companies that do not have staff dedicated to quality can still enjoy the benefits of implementing the standard – ISO has many resources to assist them.

ISO 9001: benefits

Work in a more efficient way as all your processes will be aligned and understood by everyone in the business or organization. This increases productivity and efficiency, bringing internal costs down.

Meet the necessary statutory and regulatory requirements.

Expand into new markets, as some sectors and clients require ISO 9001 before doing business.

Identify and address the risks associated with your organization

Assess the overall context of your organization to define who is affected by your work and what they expect from you. This will enable you to clearly state your objectives and identify new business opportunities.

Put your customers first, making sure you consistently meet their needs and enhance their satisfaction. This can lead to repeat custom, new clients and increased business for your organization.

What benefits will it bring to my business or organization?

Implementing a quality management system will help you:

Government or public bodies may only contract suppliers that have been certified to ISO 9001 to allow participation in tenders.

To verify the correct implementation of the management system;

To be informed that the improvement achieved depends on a management system and not on a personal initiative.

Take a constant boost to improve and satisfying the customer’s satisfaction.

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